It was brought to our attention that, since we’re capturing your details, we should have a privacy policy in place.

So, here’s our best effort at explaining what data we capture, what we do with it and –more importantly- what we don’t do with it.

This is not a legal document, but rather an explanation in laymen’s terms of what we do and don’t do.

Who we are

Our website address is: https://www.karnishart.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Email Address Database

We collect your email addresses for inclusion in our daily email. This only happens with your express consent: when you leave an email address in the subscribe box, you will receive an email asking you to confirm. This is called a “double opt-in” and is considered best practice in countries where governments are highly concerned about their citizen’s privacy. In South Africa this is not required, but we decided to do this anyway.

We use Mailchimp.com for our email communications, and we have a database on their website containing your email address, your name (in some cases, since it’s optional), and on what page on our website or Facebook you signed up. Mailchimp is continuously doing everything in their power to make sure that data is safe. We trust them implicitly with this task, not in the last place since they are one of the biggest in this field and they quite clearly know what they’re doing.

Our pledge: when you signed up to our mailing list, you did so because you want to receive emails from us, and not from someone else. We will never, ever, sell your email address to anyone else.

Occasionally, we may include a 3rd party promotion in our emails to you, but this will be in line with what we do. We have your best interest at heart and would only send you something that we feel would be of genuine interest to you.

Personal Data on Karnishart.com

On our own website we capture your name, billing and delivery addresses, contact details and your order history. There is no real top-secret information here, and we do trust our website’s security.

Our pledge: It’s really safe. But if the worst possible thing would happen and this data got out, no-one would get hurt.

Payment Details

We would never trust ourselves with building a website that will securely hold such critical data as credit card numbers. So we use Payfast.co.za for this specific reason. We do send data to them (including your order number and the amount payable) and receive data back from them (basically whether the transaction was successful. On the Payfast dashboard, we can see the first 4 and the last 6 digits of your credit card number, the card holder, issuing bank and the country in which that bank operates, but NOT the expiration date, CVC numbers, your bank balance, medical history or star sign. At no point do we have access to enough data to reproduce your credit card. We can only charge your card after you have given your express consent: the only change we can make to a payment is a reduction, by reversing an authorisation or refunding a payment.

We cannot, under any circumstances, increase the amount that you have given authorisation for.

Our pledge: we promise to always leave the handling of highly sensitive credit card data over to people that really know what they’re doing. We may switch to taking credit card payments on our own website at some point, but this would only happen when we can guarantee the safety of this data and the transfer thereof between the necessary parties involved.

eBucks payments are done in the exact same fashion and the above also goes for that.

EFT payments are a bit different, but the risks apparently perceived by some are greatly exaggerated. As in, completely. When you make an EFT payment into our account, we cannot see your account number (mind you, even if we wanted, we couldn’t do anything with it).

The Official Stuff

The above, in legalese, states that Karnishart collects information (such as your name, shipping and billing address, email address, etc.) from you that we need to:

• process your order;

• provide you with member support;

• allow you to use the community forums and participate in contests and other forum features; and

• send you newsletters and other communications such as polls, surveys, and special offers.

Karnishart will set and access our own cookies on your computer to allow you to buy and interact at the site. We also use web beacons to gather anonymous, aggregated statistical information (e.g. unique hits, page views, etc.) about our website traffic.

Karnishart may share information collected by us with third parties to help process your order (e.g. shipping companies, credit card processors, etc.) or to provide statistical and demographic analysis to Karnishart to help us and our business partners provide you with better services and offerings.

Karnishart will not share, rent, lease, or sell your personal information (e.g. your email address, your name, your address, etc.) to any third party for their independent use or benefit. Never. Ever.

We hope this makes sense. Future changes to this Privacy Policy may be made at any time by sending you an email or posting notice of the changes on the site, with the changes effective 30 days after Karnishart’s dispatch of the email or posting of the notice. To ask questions about this policy or to remove your personal information from our database, write us at art@karnishart.com : our people would love to tell you more about this.